About Us
Our Story
We’re the global leader in sexual happiness and ship orders in discreet, boring brown boxes direct from our warehouses in the US, UK and Australia, straight to your door. Buying an adult toy used to involve being confronted by seedy, male-centric websites with in-your-face, adult images and packaging. But colleagues and friends Neal Slateford and Richard Longhurst decided it was time things changed, and a new era of adult toy shopping began in 2002.
What Makes Us Different?
We’re here to help people discover their sexual happiness.
Making customers happy is what makes us smile. And here’s how we do it:
- A 30 day free return policy and a 1 year product guarantee.
- An international team to pack, pick and ship your orders.
- An expert chat and email support team that’s available to help you with all your pleasure product needs.
- Advice and information provided by leading experts in the industry.
No other company in our industry offers this level of commitment to customer satisfaction
Our Commitment to Supporting Diversity
We are delighted to be part of an exciting new collaboration by joining Stonewall’s Diversity Champions program. Stonewall campaigns for the equality of lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. The partnership builds on our existing commitment to LGBTQ+ inclusion, using the power of our product knowledge, product offering, and commitment to inclusive content (both internal and customer facing).
Our Brands
We develop unique, innovative adult toys and sexual wellbeing products, and have teamed up with some of the most fun and exciting brands out there to bring you the very best of sexual happiness. Here are just a few of our line-up:
Contact Us
Our US office can be found at: Lovehoney, 5156 Southridge Parkway, Suite 110, College Park, Georgia, 30349.You can chat with us now with Live Chat.Outside of the United States, we have teams in offices and warehouses in Bath, UK and Brisbane, Australia. We also have offices in Nuremberg and Berlin in Germany, Ottawa in Canada, Lyon in France, Zürich in Switzerland, and Shanghai and Hong Kong in China.